Privacy information
SKYVNO uses the information you provide to handle product questions, process orders and provide after-sales support.
Information we use
Support requests include your name, email, tool model and message. Orders require contact, billing and delivery details. Optional customer accounts store order history and addresses. Server logs record technical request information for security and reliability.
Payments & service providers
Card details are entered on Stripe’s hosted payment page when card checkout is available. SKYVNO does not store full card numbers. Necessary order information is shared with payment and fulfillment providers to process your purchase and delivery. These services may process data outside your country.
Cookies & browser storage
Essential cookies support cart, checkout and account sessions. The comparison tool stores your selections in browser session storage. No advertising tracking has been installed.
Retention & your choices
We retain information for order fulfillment, support, dispute resolution and applicable recordkeeping obligations, and remove it when no longer needed for those purposes. Use our support form to request access, correction or deletion, or to raise a privacy question. Legal recordkeeping requirements may limit deletion. Please do not include payment details or identity documents in support messages.