Shipping & delivery
Where we deliver
United States, United Kingdom, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Dispatch & delivery timing
Tools are available to order. Delivery timing depends on your destination, the selected service and customs processing. Contact us before ordering if you need a tool by a specific date. Standard and express are service choices, not guaranteed arrival dates. We will tell you if a fulfillment delay affects your order; you may cancel before dispatch for a full refund.
Delivery charges & customs
Your selected shipping charge is shown before payment. Cross-border deliveries may incur import taxes, duties or carrier clearance charges, which are not included in the listed product price or the flat shipping rate unless expressly shown at checkout. Applicable charges depend on the destination. No duty-free or local-warehouse claim is made.
Delivery problems
If an order is missing, damaged or arrives incorrectly, contact us with your order number. We will investigate with the carrier and provide an appropriate replacement or refund. Please check your address before placing the order.